What We Collect and Why We Collect It
When you register, we collect your name, contact details, date of birth and the credentials you set for your account login. Every time you deposit via GCash, Maya or InstaPay, our payment processor logs the transaction reference, amount and timestamp — we never store your full
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e-wallet PIN or bank credentials on our servers. Device data such as your IP address, browser type and mobile operating system is recorded each session so we can detect unusual login attempts and protect your account from unauthorised access. We also collect in-session behaviour data —
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which pages you visit, how long you stay, and which games you open — to improve the lobby layout and to show you relevant promotions. Where you choose to contact our support team through live chat or email, your conversation is stored so we can follow
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up accurately. Data collected through InstaPay transfers is subject to the same retention schedule as GCash and Maya records: we keep it for as long as required by applicable Philippine regulations and our internal compliance obligations, after which it is securely deleted. Our collection practices apply
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only where local law permits and only to eligible account holders.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.